Terms and Conditions
Acceptance of Terms
By using http://highpointncrestoration.com/, you agree to these Terms and any future updates. If we revise them, your continued use means you accept the new version. Please review them regularly.
Services
High Point NC Restoration Pros offers restoration services including water, fire, mold, and storm recovery. We provide on-site assessments and may work with trusted vendors. Service availability depends on project scope, safety, and location factors.
Quotes, Billing, and Payment
Estimates are based on visible conditions. Final invoices reflect actual work completed and approved changes. Deposits or progress payments may apply. Accepted payment methods vary. Disputes must be reported within a reasonable period after invoicing.
Insurance and Claims Assistance
We assist with documentation, moisture readings, and photos for insurance purposes. Approvals, coverage, and claim payments remain the insurer’s responsibility. High Point NC Restoration Pros cannot guarantee reimbursement or acceptance of any claim.
Scheduling, Access, and Site Conditions
Clients must provide site access, utilities, and safe conditions. Work may pause for hazards, severe weather, or safety issues. Pets and minors should stay clear of active work zones for safety.
Health and Safety
Our technicians train to IICRC standards and follow OSHA rules. We use PPE, containment, negative air equipment, and EPA-registered disinfectants as needed to maintain compliance across High Point, North Carolina.
Customer Responsibilities
Clients should remove valuables when requested, disclose known damage or hazards, and follow technician safety instructions. Proper airflow and dehumidifier use may be required for successful drying after restoration.
Warranties and Disclaimers
We provide limited workmanship warranties as described in project documents. These exclude preexisting issues, natural wear, hidden conditions, or third-party component failures. Results may vary based on site and materials.
Limitation of Liability
Our liability is limited to amounts paid for the affected service. We are not responsible for indirect, incidental, or consequential losses to the fullest extent allowed by applicable law.
Cancellations and Rescheduling
Cancellations should be communicated promptly. Fees may apply if materials or crews were committed. Emergency response projects may follow different terms based on urgency and available staffing.
Intellectual Property
All text, images, and trademarks on this website belong to High Point NC Restoration Pros or its licensors. Copying, reuse, or modification without written consent is not permitted.
Privacy and Data
Our Privacy Policy explains how personal information and job documentation are handled. Job photos and reports are used for documentation, insurer submissions, and internal training where relevant.
Third Party Links and Tools
External resources mentioned on the site are provided for convenience. Their use is voluntary, and we are not responsible for the content, accuracy, or actions of third parties.
Changes to These Terms
High Point NC Restoration Pros may update these Terms at any time. Updates will appear on this page, and continued use of http://highpointncrestoration.com/ confirms your acceptance of revisions.
Governing Law and Dispute Resolution
These Terms are governed by the laws of High Point, North Carolina. Disputes should first be addressed through good faith discussions before formal legal action is considered.
Contact
Written inquiries about these Terms may be mailed to 1812 Horneytown Rd, High Point, NC 27265, United States. Please include your contact details and a clear description of your request.
Severability and Entire Agreement
If any part of these Terms is found invalid, the remaining sections still apply. These Terms form the complete agreement regarding website use and related restoration services.
Force Majeure
High Point NC Restoration Pros is not responsible for delays or service interruptions caused by events outside its reasonable control, including extreme weather, power loss, or supplier disruptions.
This document provides general information and is not legal advice.