Privacy Policy For Our Water Restoration Company
Who We Are
High Point NC Restoration Pros provides property restoration services including water, fire, and mold cleanup in High Point, North Carolina. This Privacy Policy explains how information on http://highpointncrestoration.com/ is collected, used, and protected within the state.
Information We Collect
We collect information you share directly, such as contact details, property data, job notes, photos, and documents. We may also gather device and site usage data through cookies, and information from service partners supporting restoration, billing, or scheduling.
How We Use Information
Information is used for service delivery, job scheduling, estimating, billing, insurance documentation, and safety reporting. We also use data for quality checks, customer support, site improvement, fraud prevention, and to meet legal requirements.
Cookies and Similar Technologies
Cookies and similar tools help us understand site performance, remember preferences, and track usage patterns. You can clear or limit cookies through browser settings, though some website features may not function as intended.
Sharing and Disclosure
We share information with trusted partners, subcontractors, and insurers when necessary to complete restoration work or process claims. Data may also be shared to comply with laws or safety regulations. We never sell personal data.
Data Retention
Records are stored for operational, safety, accounting, and legal reasons. Retention periods vary by record type and regulation. When no longer required, data is securely deleted or anonymized in line with industry standards.
Your Choices and Rights
You may request access, correction, or deletion of personal information where allowed by law. You can also manage cookie settings. Written privacy requests may be mailed to 1812 Horneytown Rd, High Point, NC 27265, United States.
Security
We use reasonable safeguards including password protections, limited employee access, and secure storage. Staff receive data handling training. While we work to protect information, no system or transmission method is completely secure.
Children’s Privacy
Our services and website are designed for adults and business property owners. We do not knowingly collect personal information from children under sixteen years old. Accounts must be created by adults or authorized representatives.
Data Transfers
Your information may be processed by vendors outside High Point, NC. We take reasonable precautions to ensure these vendors maintain data protection consistent with applicable laws and this Privacy Policy.
Changes to This Policy
High Point NC Restoration Pros may update this Privacy Policy as practices or regulations change. The most recent version will appear on this page, and continued website use means acceptance of any changes.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, you can contact us by mail at 1812 Horneytown Rd, High Point, NC 27265, United States.
Definitions
Personal information means data that identifies or relates to a person. Processing means collecting, using, or storing information. Service providers are companies assisting with operations. Cookies are small files stored on devices to remember preferences or activity.